Chordiant Decision Management Decisions, decisions The success of a business depends upon the quality of the decisions it makes at each customer contact. AI · Big Data · Business Architecture · Business Intelligence · Business Process · Business Re-Design · Business Rules · Case Studies · Decision Automation. What is Chordiant Decision Management? Chordiant decision management in short CDM, is a suite of business applications which drive.

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The interface supports the customer interaction by delivering product information on different products, warnings of the likely risks and intelligently constructed scripts to pitch the selected propositions, driven by such parameters as: Sage CRM Targeted Marketing Effectiveness Gaining a deeper understanding of your customers and their buying behaviour is critical in today s competitive marketplace. Blog Feed your business — not the newsfeed Read blog.

Today marketers are challenged by their colleagues in sales to increase. Decision Solutions Consulting Group. Views Read Edit View history. Accelerate Innovation Get a view of customers Finacle CRM Solution Delight customers today, retain them tomorrow The ultimate goal decidion any business is to attract and retain delighted customers.

Chordiant Decision Management – PDF

Or are they more likely to be a product terrorist, dissuading others from buying? Deployment Manager DMa is a gate keeping tool to manage, monitor and safeguard the production decision making environment Features of SD are listed below. Understand the continuous evolution of the B2B buying journey Learn more.

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Chordiant turns experience into understanding, understanding into decisions, and decisions into action. What Chordiant Decision Management does Webinar To the Point: Strategies and Software for Small Businesses Introduction Get closer to your goals by getting closer to your customers.

Finance Calculating the provision for bad debt; Simulating revenues and costs. Business process management suite vendor Pegasystems will acquire Chordiant to gain CRM market share, a steady stream of maintenance revenue and valuable predictive analytic and outbound marketing capabilities.

Features of DDS are listed below. Predictive Customer Interaction Management An architecture that enables organizations to leverage real-time events to accurately target products and services. They were headquartered in Cupertino, California. Such centrally developed and managed customer intelligence supports thin channels for low maintenance and easy re-use, while providing online, interactive and sophisticated personalization. Connecting and Keeping Customers: Are you ready to make Customer Intelligence your performance advantage to outpace the competition?

The predictions BRANCH and strategies for each of the four key dimensions of recruitment, retention, risk and recommendation are combined by business rules into a decision support package. By continuing to use this site, or closing this box, you consent to our use of cookies.

Additionally Chordiant’s “marketing director” offering gives Pegasystems a new framework for outbound multichannel campaign management, and Chordiant has a number of industry-focused solutions for retail banking, insurance and communications that will complement Pegasystems’ own vertical industry offerings.

Chordiant Decision Management assesses the likelihood of late payments, insurance claims, fraud or bankruptcy as well as setting risk-related limits and conditions. As the name suggests this blog is entirely dedicated to Chordaint, its various tools and to its users. Intermediaries Tuning proposals and preapproving applications. Erick Holland 3 years ago Views: These strategies can be graphically packaged with business rules into comprehensive, adaptable customer decision logic; they are then tested and further adapted if necessary.


Retaining the right people performed automatic analysis of the economics of motor insurance renewals enabled a leading UK insurer to target retention activity on those segments both most likely to leave AND most desirable to keep.

Chordiant Decision Management

The success or failure of predictions, strategies and rules can be assessed, and Decision Monitor highlights when changes need to be made. Targeted Marketing Effectiveness Targeted Marketing Choreiant Plan, execute and measure your campaigns An invaluable tool for marketers, helps you to plan, execute, and measure the success of every marketing campaign.

The Power of Installed-Base Intelligence: Interaction Service IS provide a persistence layer that enables real-time reporting of decision history and interaction data. It becomes much More information.

Chordiant – Wikipedia

We refer to these dimensions as the four Rs of recruitment, retention, risk and recommendation. At each contact, there is a decision to be made in the light of four important dimensions: How much will they buy? Is the customer likely to respond to the proposition at hand and method of contact?